Man, you’ve done it again! The whole VALUE concept is something I am interested in & you’ve shown me how to apply this to my upcoming new eBay venture. Of course, I want more & more from you so I can reach my dreams!

Hey Duane, I definitely want to learn more! Thanks!

Duane these are very informative videos, keep up the great work

GOD Bless…TLN

Good video I had to watch twice and still and unsure about some aspects but I am ready to watch it for the third time.

Great stuff Duane! I got it! And all this time I thought that the only reason folks went to eBay was to find the cheapest price. I was wrong! There are buyers who shop eBay for the best deal – which is usually not the cheapest price. The best deal includes their confidence in the seller to keep his promises, deliver a quality product, protect them if something goes wrong, be someone they can rely on, and have a buying experience that leaves them feeling good. When I go out to buy a burger I don’t shop for the cheapest price. I shop for the best eating experience. If it doesn’t taste good or if the waitress is surely I’m outta there! Now, how about that FREE/SALE post? I can’t hold my breath much longer.

Duane, Enjoyed the videos. Those are ideas that can be applied to any business, which I have several. I am new at this and am just getting started. Have you done a video about the words used on the auction page for selling your item. Everyone that I have listened to has been vague on the key words needed. What I would like to see is several wrong keywords and the best ones to build an outstanding page. Thanks Jim

Absoloutley brilliant! Always plenty of meat to chew on but when I’ve digested this I’m gonna be hungry for more. Please continue with this series.

Thanks for taking the time to make these videos.

Stay blessed,

Simon

You put into words, what was difficult for me to explain to those who thought ebay was all about “cheapest price”.

I learned alot about creating value when I was in network marketing, so what I did when I started ebay (and still use ebay) was this:

1. when I started, I TOLD people I was new to selling & despite the mythe that you HAVE to be a powerseller to command more money for the experinece, I was making atleast %50 to %80 more than the average sell price for ANY particular item.

2. Provide EXCEPTIONAL customer service

3. Answer any and ALL questions in detail, not the standerd one sentence answer.

4. When I started, I learned to offer 30 day money back gaurnatees right off the back.

5. I offer to pay for the shipping BACK to me if item is not as I describe in my auctions. I don’t make my buyers pay!

6. I’ve branded myself as, JoeDaEbayKing – which positions me as an expert in doing business on ebay (no one gave me this title, I decided to become the expert).

7. I promise super fast shipping and that I ship next day ALWAYS (and I actually do).

8. I send my buyers with their purchase thank you notes and telling them how awesome they are for being a great ebayer.

9. I state in my auctions that I ALWAYS leave feedback first (regardless if they leave any back – making their feedback page standout with a nice custom made feedback reply)

10. Did I mention I brand myself and all the pictures I take with my ebay name on it?

It’s a little extra work to give them what Duane calls an “experinece”, and after watching this video, apparently I was already doing it right.

I tell alot of people who ask me how I’m able to make money selling on ebay when they keep raising there fees, and my response is always the same…”I make to much money to care” & “I’m not afraid of paying $15-$20 for a $100-$200 profit”.

And how do I make that kind of money?

By giving people the ultimate buying experinece. I don’t pidgeonhole myself in to a commodity ebay seller. I’m a professional, and I’m not afraid to let buyers know and show it.

The research is important for me to get a ball park figure of what I can charge for the “item” being purchased, but I always charge more for the “Experience” of doing business with me.

Great videos man!

Thanks for the great information. It makes a lot of what I’ve experienced clearer and gives me direction to do a better job in my sales. Keep ‘em coming!

Just wanted to say I read over your manual and wow!

Now that I sit back and think back to all the times when I was thinking, what can I do different to make ebay work for me. I was doing 5 of the 7 sins. Honestly I’ve changed the way I’m thinking and my sales have increased at a nice rate.

Thanks for everything. I’m glad to see someone took their time to actually give perfect information that wasn’t BS. Lets give it up for Duane

Thanks Brother, Mike

Duane, your videos are priceless! So full of such great and helpful information. Thanks for sharing! I’ve learned so much! Looking forward to more!

Karen

Way to go Duane! I enjoyed the Video’s and I want to let everyone else know that I have first hand experienced Duanes customer service and professionalism which really adds to the value of the information contained in them. Thanks Again

Hey Duane

Little late watching your videos but There great and thank you for taking the time to explain this all to us.
Thanks again
Jeff

Hi Duane,
I understand everything you say in the video and I absolutley agree with the value concept. Now I need to know when you sell items on ebay and you sell at say 100% more than your nearest competitor do you list your items as buy now for this price or public auction and the market drives your price because of your overall offer.

regards

Terrific information again, I have a lot to change about my eBay business. (Runs, not walks, to the next video)

Hello there, that really hit home for me because i’m new to eBay and i seem to have been letting the competition dictate some of my prices, but i’m needing more information on this. VERY HELPFUL